Crossroads Medical Center

400 Corporate Center Drive, Vandalia, OH    •  Phone: (937) 454-5296
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Office hours:  Monday 8:00 am - 6:00 pm  •  Tuesday 8:00 am - 5:00 pm  •  Wednesday 8:00 am - 5:00 pm  •  Thursday 8:00 am - 5:00 pm  •  Friday 8:00 am - 5:00 pm

If you need to reach your provider after our office is closed, please call (937) 454-5296. Non-emergent calls will be returned within one to two business days.

Same day appointments — Call or schedule online through your Patient Portal.

New Patients Welcome — Register online; no preliminary office visit needed.

Click here for Weekend & After Hours Video Appointments with a Providence Provider

"For once in my life I have a doctor that truly seams to care. She doesn't rush me in and out after waiting 45 minutes to be seen like other doctors. She's compassionate and listens to my concerns and always helps me any way she can."

"This is the best doctor's office I have ever been to in my life! Every need I have is addressed in a timely manner. I am grateful for them all and wish everyone could receive the care that I do from Crossroads!!"

Board certified Practitioner Sherry Howard and the staff at Crossroads Medical Center provide you and your family a full range of health and wellness services. We offer:

• The time and attention you and each of your family members requires during every appointment. 

• Care and treatment that promotes complete wellness.

New patients are always welcome; major insurance plans are accepted.
Joni Koren, DO, serves as the Collaborating Physician at Crossroads Medical Center.

Skip the waiting room — visit your own provider over video!

Secure video appointments are ideal for follow-up visits, medication questions, test results or general questions. And they're perfect when you need immediate medical attention from a trusted provider and you can't visit your doctor's office in person. All you need is access to a video-capable computer, tablet or smartphone.

To request a video appointment, call (937) 454-5296 or go to your Patient Portal


How to schedule your video visit

Log in to your online Providence Patient Portal. If you don’t have a Portal, click here to create one — it takes just a few minutes.

From your Portal on a computer

1. Click on the ‘Appointments’ tab

2. Click on ‘Secure Online Video’

3. Select the day for your desired appointment.

From your Portal on a smartphone

1. Go to the patient portal, and click on the ‘Appointments’ tab.

2. Click on ‘Schedule New Appointment’.

3. From the ‘Specialty’ menu, select ‘Family Medicine’ or, if applicable, ‘Pediatric Medicine’.

4. From the ‘Reason for visit’ menu, select ‘Secure Online Video Appointment’.

5. Choose from the available appointments to schedule with a Providence Medical Group provider. Note that the practice name and address is listed above the provider name.

How to begin your video visit

• After you've made your appointment, watch for an email or text that includes a link to the Providence Telemedicine web page or to download the 'Providence Medical TeleMedicine' mobile app. You can then set up your user profile.

• Before your appointment, log in to your video visit with your computer, tablet, or a smartphone such as an iPhone, iPad, or Android device — find the app 'Providence Medical TeleMedicine' on your mobile device, or click here from your computer. You'll also need a valid credit card.

• Please log in 15 minutes before your video visit and be prepared with questions for your doctor.

Tips for a great video visit

• Wi-Fi or a wired connection is strongly preferred for a great video visit experience.

• Use headphones — it cuts down on background noise and helps keep the conversation with your doctor private


  • Crossroads Medical Center
  • Crossroads Medical Center

We’re proud to welcome Sherry Howard as the newest member of our professional staff! As a Certified Family Nurse Practitioner, Sherry provides treatment for illness, injuries and most acute and chronic conditions. She also focuses on disease prevention as well as health education and counseling.

Sherry emphasizes a whole-person approach to health care, with special attention given to wellness over the long term. “I do my best to really listen to each patient, not make assumptions, and consider every aspect of a person’s well-being. Continuity of care, built through trust, is my goal — I look forward to keeping whole generations of families healthy and well!”

In addition to her family nurse practitioner credentials, Sherry’s experience includes six years active duty as a medical/surgical nurse with the U.S. Army Reserve. She also has an extensive background in emergency and trauma medicine, serving for over a decade as a registered nurse at Dayton’s Grandview Hospital and Medical Center’s Emergency Department.

Crossroads Medical Center is recognized by the NCQA as meeting PCMH 2011 patient-centered medical home standards.

At a Patient-Centered Medical Home, your health care team focuses on you, providing prompt, cost-efficient care, on-going wellness and better outcomes. It’s where you and your family work in partnership with a supportive team of medical professionals to ensure a lifetime of quality health care.

Your annual Preventive Medicine Wellness Visit is so important — it allows us to discover potential illness before serious issues arise. It’s quick, easy and tells you so much about your health!

Have you observed any new health issues recently? A wellness visit is perfect for having an uninterrupted discussion with your provider, and freely raise concerns about your ongoing health and wellness.

Your visit will be covered by your medical insurance at no charge to you in most cases.

Schedule your annual Preventive Medicine Wellness Visit today!
Call us at (937) 454-5296, or schedule your appointment through your Patient Portal.

Click here for more details about your or a family member’s Annual Wellness Visit.

Established Providence patients are eligible for fast and thorough COVID-19 testing through our practice. Please call us if you'd like a COVID-19 testing appointment.

If you believe you have COVID-19 symptoms — Click here for Providence's procedures for COVID-19 testing for symptomatic patients.

If you need to be tested for COVID-19, but do not have symptoms — Click here for Providence's procedures for COVID-19 testing for asymptomatic patients.

If you or a family member has COVID-19 symptoms, or believe you have been exposed to COVID-19, please contact us right away.

To make a flu shot appointment, call 937-454-5296, or schedule through your patient portal.

If accessing your patient portal on your smartphone, choose ‘Labcrossroads’ as your provider.

  • Improving Quality Care

Improving the quality of care among our patient communities

At Crossroads Medical Center, our goal is to continue to improve the health and wellness of all our patients.

We measure our progress by tracking the care and treatment of groups of patients who are at risk for common or chronic conditions — here are some important at-risk factors that we carefully monitor:

Blood Pressure Control
Patients 18 to 59 years of age with hypertension whose blood pressure is less than 140/90.

           2018:  72%                   2017:  77%

Pneumococcal Vaccination Status
Measure identifies Medicare members 65 years of age or older who have ever received a pneumococcal vaccination.

           2018:  50%                   2017:  44%

Colorectal Cancer Screening
Patients 51 to 75 years of age who have received one or more screenings for colorectal cancer.

           2018:  49%                   2017:  49%

If you are at-risk for a chronic or other potentially harmful condition, please make sure you consult with your health care provider to set up a test or screening schedule to monitor your progress!