We now use Card On File

Pay co-pays and balances automatically.

What is Card On File?

It’s a convenient, secure way to assure that your account with us is current and up-to-date. Simply register your credit card with us, and we’ll use it to pay any future co-pays and unpaid balances; no more monthly bills and writing checks.

  • You’re not charged until your insurance claims have been fully processed and adjudicated.
  • Your credit card information is completely secure and protected by a recognized financial institution.

Recent changes in health insurance benefits have made this necessary — health plans now assign some costs after your visit, and require us to collect the unpaid balances. In order to keep our patients’ accounts current, and to avoid the inconvenience of monthly bills and statements, Card On File deducts these charges automatically.

On your next appointment, bring your insurance card and credit card; we’ll record the information and give you your Card On File agreement. We’ll also need your email address so that we can notify you of any transaction.

No. After your visit, we’ll bill your insurance plan just as always.
After your claim has been fully processed, you’ll receive an email notifying you of any charges your plan has assigned to you.

Please check with your insurance carrier or workplace human resources department if you’re not sure of the co-pay or deductible terms of your policy.

Co-pays and outstanding balances are due at time of service
Please Note — Any outstanding balances must be paid before service. If you need assistance to settle an outstanding balance, please contact the Site Supervisor at your doctor's office.

Three easy ways to pay your outstanding balance.

Your Online Patient Portal — It’s fast, flexible and secure
     • Use your credit or debit card
     • Payments are applied to your account on the same day

Sign into your patient portal account, and from the Billing menu click ‘Bill Pay’. If you don’t have an online Patient Portal account, click here to sign up for one today.

Mail your check —      
   • Include a copy of your remittance from your statement.
     • Mail to the remit-to address on your statement. Please note your
        patient account number on your check.
     • Do not send cash through the mail.

Pay in person at your Providence doctor's office
     • We accept cash, credit or debit card, or check.

An important note about payments through a third party
Third-party payment processing, optional with some insurance carriers, may result in significant delays in your provider receiving payment and ongoing statement balances. We ask that patients please pay from their Providence Medical Group billing statement through the online Patient Portal or by mailed check.